Relationship Centered Communication to Improve Clinical Accuracy and Efficiency - AMG CME Lecture Series
Starts On:
11/16/2021: 12:00 AM
Ends On:
12/31/2022: 11:45 PM
Type:
Online Course
Credits:
1
Objectives:
Upon completion of this educational activity, learners should be able to:
Recognize the multiple connections between effective communication and positive outcomes to patients, clinicians, and organizations
Apply the three communication skills sets of the Academy of Communication in Healthcare Relationship Centered Communication framework
Employ the use of reflective listening skills and PEARLS empathy statements with patients to improve understanding and strengthen relationships
Use Ask-Respond-Tell (ART) loops to turn monologues into dialogues for more effective patient education and counselling
Recognize the multiple connections between effective communication and positive outcomes to patients, clinicians, and organizations
Apply the three communication skills sets of the Academy of Communication in Healthcare Relationship Centered Communication framework
Employ the use of reflective listening skills and PEARLS empathy statements with patients to improve understanding and strengthen relationships
Use Ask-Respond-Tell (ART) loops to turn monologues into dialogues for more effective patient education and counselling